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Agentic Commerce: Risks and Opportunities
Agentic Commerce: Risks and Opportunities
AI‑driven “agentic commerce” is redefining how consumers and businesses buy, pay, and interact—and senior leaders across the payments ecosystem must be ready. In this exclusive 60‑minute online event (followed by small group discussion), experts from across the payments ecosystem will explore how this fundamental shift is unfolding—and what must happen for it to succeed responsibly.
Why Attend:
– Understand what agentic commerce really means. Learn how delegated intent and autonomous execution are transforming purchasing and payments.
– Identify immediate business opportunities. Discover how efficiency, personalization, and automation could drive new revenue and customer loyalty.
– Evaluate the risks and governance gaps. Examine who owns the customer relationship, how liability shifts when agents act autonomously, and how compliance and consent models must evolve.
– Discuss what’s needed for adoption at scale. Explore the data standards, interoperability, governance frameworks, and industry collaboration required for agentic commerce to gain meaningful share in consumer commerce.
This interactive session will deliver strategic foresight and actionable insights to help leaders navigate—and shape—the future of AI‑enabled payments.
Agenda
January 21st, 2026
6:00 pm
Welcome
6:05 pm
Discussion Starts
7:00 Pm
Discussion Ends & Zoom Networking Session Begins
7:30 pm
Event Ends
Speakers
Meet Our Speakers
Steve Cole
Director, Tech Engagement, Merchant Advisory Group (MAG)
James Wester
Co-Head of Payments, Javelin
James helps financial services clients understand the evolving crypto and digital currency space. Drawing on his more than two decades of experience in research,
marketing and communications in payments, technology and financial services, James provides the insights and information financial institutions and their technology providers
need to build successful products and services around digital assets, cryptocurrencies, and tokens.
Most recently, James managed strategic communications for PayPal supporting the company’s blockchain, crypto, and digital currencies business unit. Prior to PayPal, he served as research director of IDC Financial Insights’ worldwide blockchain and payment strategies practices. James has been widely quoted in the media including The New York Times, Marketplace (NPR), The Wall Street Journal, CNBC, and Good Morning America. He has a master’s degree in management information technology from the University of Virginia and a bachelor’s degree in English and communications from Drury University.
Javelin’s cryptocurrency practice offers data and practical guidance to technology vendors and financial services providers on cryptocurrencies, digital currencies, tokens, and the technology behind them. The practice helps clients understand how to navigate the market as digital currencies, stablecoins, and digital assets become a more important part of the larger financial services world.
Arvind Ronta
Global Payments Executive | Product & Growth Leader | Advisor | Board Member
Arvind Ronta has spent over two decades inside the global payments stack—working across networks, issuers, processors, and merchants at Visa, Discover, and Deloitte. Most recently, he led Visa’s global product portfolio spanning embedded finance, installments, digital payments, and platform partnerships with banks, fintechs, and technology providers. He’s built and scaled payment platforms at real volume, where regulation, risk, and reliability actually matter. Today, Arvind advises fintechs founders, FIs, and VC/PE firms across modern payments, open data, AI-enabled workflows, and emerging models such as agentic commerce.
Chloe Dolsenhe
Principal Managing Director, Vantro Advisors
Chloé Dolsenhe is a regulatory strategist and former Office of the Comptroller of the Currency (OCC) enforcement attorney, where she worked at the intersection of banking supervision, emerging technology, and financial innovation. At the OCC, she advised on novel bank charters, digital asset product structuring, and AI-enabled systems. Chloé also founded the Enforcement Division’s AI Task Force to address governance and risk management challenges posed by advanced automation in the financial services industry.
She is currently Principal Managing Director at Vantro Advisors, where she advises banks, fintechs, and technology companies on payments innovation, AI governance, and regulatory strategy. Her work focuses on how agentic systems, delegated intent, and autonomous execution are reshaping accountability, customer relationships, and compliance expectations across the payments ecosystem.